Effective Date: August 18, 2025
Business Name: Ras Ratan
Contact Email: rasratan26@gmail.com
WhatsApp Support: +91 9409495675

At Ras Ratan, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website or make a purchase.

1. Information We Collect

When you browse or purchase from our website, we may collect the following types of personal information:

  • Full Name
  • Email Address
  • Phone Number
  • Shipping and Billing Address
  • Payment Information (processed securely via payment gateway)
  • Purchase History
  • IP Address and Device Information (for security and analytics)

2. How We Use Your Information

We collect and use your personal data for the following purposes:

  • To process and deliver your orders
  • To provide order status updates and shipping confirmations
  • To offer customer support and handle returns or refunds
  • To personalize your shopping experience
  • To send promotional messages and special offers (only if you opt in)
  • To improve our products, services, and website functionality

3. Sharing of Personal Information

Your personal data is never sold to third parties.

We may share your information only with:

  • Logistics and Courier Partners – to deliver your orders
  • Payment Gateway Providers – to securely process your payments
  • Law Enforcement Authorities – if required by law or to protect our business

4. Data Security

We use industry-standard security measures to protect your data, including:

  • SSL (Secure Socket Layer) encryption
  • Secure payment gateways
  • Restricted access to sensitive information

However, no online platform is completely immune to risks. By using our website, you accept this limited risk.

5. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Withdraw consent to receive promotional messages
  • Contact us for any privacy-related concerns

To exercise these rights, reach out to us via email or WhatsApp.

6. Cookies and Tracking

We use cookies and similar technologies to:

  • Remember your preferences
  • Improve website performance
  • Analyze user behavior for better service

You can choose to disable cookies via your browser settings.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. Please review their policies separately.

8. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Effective Date.”

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

📧 Email: rasratan26@gmail.com
📱 WhatsApp: +91 94094 95675